Water Rates

Dear Valued Customer:


Effective July 1, 2023 the water rates will be increasing.
PER ORDINANCE NO. 2023- 04 -03
Monthly Water Rates: The water usage of each user shall be based on the meter measurement, and the monthly amount to be paid by each user for the water services shall be computed on the following schedule of rates:

WATER RATE SCHEDULE
Inside City Limits
First 0 to 2,000 gallons $35.00 (minimum)
Next 3,000 to over 60,000 gallons $12.00 per 1,000 gallons
Outside City Limits
First 0 to 2,000 gallon $35.00 (minimum)
Next 3,000 to over 60,000 gallons $12.00 per 1,000 gallons
Rural Water Extension
First 0 to 2,000 gallon $35.00 (minimum)
Next 3,000 to over 60,000 gallon $12.00 per 1,000 gallons

THE CHANGES BELOW WILL TAKE AFFECT SEPTEMBER 1, 2023
LATE PAYMENT AND DISCONNECT POLICY
1. Water bills are due by the 28th of the month if the 28th falls on a weekend payment is due the following Tuesday.

2. A 10% penalty will be added to the water bills paid after the due date.


3. Water service will be disconnected if bill is NOT paid within 10 days of due date and a $50.00 reconnect fee will be added. Service will not be reconnected until the next business day.

4. As soon as the disconnect notices leave our office the $50.00 reconnect fee will be added automatically to your account and you will have to pay it even if your water has not been shut off yet.

5. NO LATE NOTICES WILL BE SENT!!!

Suggestions To Check For A Water Leak
•There is a digital set of numbers and words on the display of the meter, if water is going through the meter, the meter could have the word flow. Make sure every water faucet is off, and no water is moving inside the house, when you check this out. If the digital reading has changed and it reads leak or burst then water is leaking somewhere at the residence. The rate of the leak can be determined by the gallons used.

•The leak indicator sometimes will not appear, which means water is intermittently leaking, This could be a pressure leak. Pressure builds up in pipe and the leak indicator will turn as the pressure
goes down in the pipe.

•Most of the time, high water bills are due to running toilets (a flapper hanging open can leak up to 20,000 gallons in 24-48 hours).

•Food coloring can be put in the toilet tank, to help determine if water is running continuously.

•Check for wet/green spots in yard between yard between house and water meter.

•A hot water heater usually has the blow off plumbed to flow directly under the house. Check for
rust on bottom of pan


•Outside frost free red or blue hydrants can leak as well and usually do not come to the top of the ground, if you leave the handle in the off position and put your ear to the the metal you will be able
to hear a flowing sound, this means your hydrant is leaking under ground (you will need to call a plumber). Please do not get in the meter box to shut off the water yourself (call the office) or you can use your shut off that is on your side of the meter. Please do not leave the lid off of the meter box, the weather, ect… could damage the meter and the parts inside. If any parts inside the meter box (which includes the meter, the setter and any other parts used to provide water service),the meter box (itself) or the lid get damaged, misplaced or stolen, it will be the owners responsibility to pay for the new parts, meter box or lid. This includes everything mentioned above but is not only subject to the above, (for example mowing, baling hay, driving over the meter box, fire, covering up the meter area) could all result in the customer paying to repair or replace the meter, box, lid and parts. On your water bill the side that has the gallons and amounts on it (the fat side/left) is the customers part of the bill to keep, the other portion of the bill (this side/right) is to be sent in with your payment.

Omaha Water Dept.

Thank you!

During these cold temperatures it is a good idea to leave your water run at least a pencil lead size to keep your water from freezing!  If you have a busted pipe or water leak, please contact a plumber immediately!

Thank you!


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© City of Omaha, Arkansas PO Box 249, Omaha, AR, 72662 870-426-3388 omahawater at omahaweb.net